Frequently asked questions 1. How do I book? The preferred method is by telephoning us, alternatively you can email us through our contact page here. 2. How much notice do I need to give for a booking? You can book anytime however bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability. 3. How much does it cost? Please see the inflatable Castles or Slides pages for all prices, prices may vary depending on your intended use i.e. home/business or location etc. 4. What do the prices include? All bouncy castle booking prices include local delivery, a small charge may need to be added for out of area deliveries, (please contact us for delivery rates). You will also receive a blower, extension cable, circuit breaker and safety crash mat, the price also includes set up, inflation and collection. 5. When are your bouncy castles available? Our castles are available 7 days a week all year round including Bank Holidays. 6. How long do I get the equipment for? We can deliver and set up your castle from 8 am and then come and take the castle away after your party has finished (up to 8pm). 7. Do you hire overnight? Under certain circumstance this can be arranged, please contact us. 8. Do I have to pay a deposit? No deposit is required. 9. How do I pay? Payment is by cash on delivery. We do not accept credit card payments, however any cheque payments will need to be received in sufficient time for funds to clear before the booking date. 10. What if I need to cancel? You can cancel at anytime, all we ask is that you give us as much notice as possible. If no notice is given you may incur a cancellation fee. 11. What if it rains? All our castles have a built in rain cover. However, due to safety reasons the castle should be switched off during heavy rain. 12. Can the bouncy castle be set up on a slope? No this is not possible however if it is a very slight slope it may be ok, you will need to discuss this prior to the booking. 13. How long does it take to set up/inflate/deflate/pack up the inflatable? The bouncy castles take approx 20 minutes to set up and 30 minutes to pack up. However this is only an estimate, times may vary depending on which castle you hire. 14. How much space is needed? You will need to allow a minimum of 5 feet at the front and rear of castle and 3 feet either side this is to allow access and the blower at rear. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc. are removed from the area where the castle is to be sited. 15. When I hire the castle is there anything I need to provide? We supply all the hardware you will need for the castle, you will need to provide a 240 volts mains power supply, also you will need to provide 2 forms of I.D. i.e. Drivers Licence, Utility Bill etc. this forms part of the hire agreement. 16. Do you supply safety instructions? Yes we provide detailed safety instructions with every hire. 17. Is there an age limit for children using the castle? Yes, please see our castle and slide pages for details. 18. How do I pay for the party accessories?  Our preferred payment method is by cheque in advance, giving us enough time for the cheque to clear. However we do accept cash payments upon delivery.